Greetings! 

We are two weeks from the end-of-life (EOL) date of our Threat Detection and Response service on 30 September 2023. As this date approaches, it is essential to understand how the EOL may affect you. 

Threat Detection and Response (TDR) end-of-life timeline: 

• 30 September 2023 – The TDR user interface in WatchGuard Cloud will no longer be available, and therefore, the Threat Detection options in the Monitor or Configure menus are not visible. The Host Sensor License pages are also not visible on the Inventory menu. TDR Host Sensors will continue to function, but you will no longer be able to view, remediate indicators, or generate reports. Your ability to upgrade Host Sensors to WatchGuard Endpoint Security from WatchGuard Cloud remains enabled. 
• 28 October 2023 – WatchGuard will automatically uninstall heart beating Host Sensors that have not upgraded to WatchGuard Endpoint Security. 
• 1 December 2023 – The TDR service ceases to function, and any remaining Host Sensors must be uninstalled manually. 

For more information about the upgrade process or for more guidance on what you should do ahead of 30 September 2023, please refer to this previous post: End of Life Timeline for TDR starting 30 September 2023

Please get in touch with your authorized WatchGuard representative for answers to any remaining questions.  Thank you.

The WatchGuard Product team

As WatchGuard continues to expand our services and security offerings, we are constantly evaluating our products and services to ensure that they meet the needs of our partners and customers. As a result, we have decided to deprecate five product features effective October 1, 2023.

The features being deprecated are:

• RED Web Reputation Authority Service
  • Not including Geolocation, Botnet Detection, or Tor Exit Node Blocking.
• AMI for Dimension
• Dimension Command
  • Visibility is still available.
• WatchGuard TDR Host Sensor
  • TDR Host Sensor is being replaced with EDR Core.

Deprecation means that WatchGuard will no longer provide feature enhancements or critical updates for these tools or services. 

Why are these features being deprecated?

When a service or tool no longer meets our requirements or has been replaced with a tool that better aligns with WatchGuard's mission to deliver world-class security services to our customers, we announce the deprecation of the feature.

What does it mean for you?

You should expect no change to your security posture or performance. Specifically for the RED Web Reputation Authority Service, you should turn on full AV scans for network traffic if you are using our newer Firebox appliances.

Questions?

We are committed to providing you with the best possible security solutions. If you have any questions about this announcement, please get in touch with your WatchGuard sales representative

Fireware 12.9.4

WatchGuard has posted a new maintenance release Fireware 12.9.4.  This maintenance release addresses an authentication configuration conflict between Access Portal and SSLVPN, no longer removing Authpoint from the list of authentication servers used by SSLVPN when updating Access Portal configuration, and addresses several issues resolved since the previous 12.9 release.  See details in the Release Notes for a full list of enhancements and resolved issues in this release.

In addition to Fireware, WatchGuard IPSec Mobile VPN Client for macOS (v4.70) is available.

Does this release affect me?

Fireware 12.9.4 is available for:

• T Series: T55 and T70; T20, T40, and T80; T25, T45, and T85
• M Series: M400, M440, and M500; M270, M370, M470, M570, and M670;  M290, M390, M590, and M690; M4600 and M5600; M4800 and M5800
• Firebox NV5, FireboxV, and Firebox Cloud

How to upgrade

Firmware upgrades are included at no charge with active WatchGuard support subscriptions. The easiest approach is to use WatchGuard Cloud to schedule upgrades for one or many systems. You can also upgrade individual systems directly from within the WebUI. Admins may also download the applicable packages from the WatchGuard Software Download Center.

Contact

For Sales or Support questions, you can find phone numbers for your region online. If you contact WatchGuard Technical Support, please have your registered appliance Serial Number or Partner ID available.

With the arrival of ThreatSync as the WatchGuard Cloud service that correlates network and endpoint data to detect new malicious activity, it is time to start to phase out the use of Threat Detection and Response (TDR). Earlier this year we released EDR Core as a replacement for the TDR Host Sensor to provide you with equivalent or superior capabilities to those you have with Threat Detection and Response today. In conjunction with that release, we marked specific Threat Detection and Response features end-of-sale and end- of-life, please refer to that posting here.

To that end, please upgrade from TDR Host Sensors to WatchGuard Endpoint Security by September 30th 2023! 

For guidance on the end-to-end upgrade process, including steps to move configurations and upgrade scenarios, please review this knowledgeable article: Host Sensor upgrade to Endpoint Security.

For more information about ThreatSync, go to About ThreatSync in the Help Center.

Fireware 12.9.3

WatchGuard has posted a new maintenance release Fireware 12.9.3.  This maintenance release addresses several issues resolved since the previous 12.9 release.  See details in the Release Notes for a full list of enhancements and resolved issues in this release.

In addition to Fireware, version 11.12 update 1 of the Terminal Services TOAgent is available, resolving a compatibility issue between the agent and Endpoint Security protection, as well as v15.14 of the WatchGuard IPSec Mobile VPN Client for Windows.

Does this release affect me?

Fireware 12.9.3 is available for:

• T Series: T55 and T70; T20, T40, and T80; T25, T45, and T85
• M Series: M400, M440, and M500; M270, M370, M470, M570, and M670;  M290, M390, M590, and M690; M4600 and M5600; M4800 and M5800
• Firebox NV5, FireboxV, and Firebox Cloud

How to upgrade

Firmware upgrades are included at no charge with active WatchGuard support subscriptions. The easiest approach is to use WatchGuard Cloud to schedule upgrades for one or many systems. You can also upgrade individual systems directly from within the WebUI. Admins may also download the applicable packages from the WatchGuard Software Download Center.

Contact

For Sales or Support questions, you can find phone numbers for your region online. If you contact WatchGuard Technical Support, please have your registered appliance Serial Number or Partner ID available.