WatchGuard Product Update Blog
  1. WatchGuard Cloud Introduces New Executive Summary Report

    WatchGuard Cloud Introduces New Executive Summary Report shelm Thu, 09/17/2020 - 10:07
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    We are pleased to announce the release of the new Executive Summary Report feature in WatchGuard Cloud. The Executive Summary Report provides complete visibility into network traffic and security events, and helps boost efficiency, productivity, and profitability.

    The three-page summary report provides the business intelligence that you need to support key goals:

    • Ensure productive use of corporate assets and time throughout the organization.
    • Audit compliance against acceptable usage policies for Internet usage.
    • Monitor protection against spyware, malware, and viruses.

    WatchGuard partners can also apply custom branding to promote their brand and demonstrate value within their customer-base. The Executive Summary can also be included as a scheduled report, keeping Business Owners and Executives regularly informed of the organization’s security posture. Executive Reports are generated as PDF files than can be downloaded directly from WatchGuard Cloud by navigating in the UI from Monitor > Devices > Device Summary page.

    The classic 17-page report has been renamed the Executive Dashboard Report and is now found on the Monitor > Devices > Executive Dashboard page. 

    Keep Up What’s New in WatchGuard Cloud

    WatchGuard regularly updates and improves on the WatchGuard Cloud platform. To learn more about the developments to WatchGuard Cloud please refer to the “What’s New In WatchGuard Cloud” presentation, and most recent Release Notes.

    New Beta Feature Available – Service Provider Navigation

    WatchGuard Service Provider partners are invited to participate in our Beta of the new Service Provider navigation experience in WatchGuard Cloud. The Service Provider navigation presents a consistent primary navigation for accounts, making it easier for Service Providers to switch between managed accounts.

    Visit the WatchGuard Beta site to register.

    Contact

    For Sales or Support questions, you can find phone numbers for your region online. If you contact WatchGuard Technical Support, please have your registered appliance Serial Number or Partner ID available.

  2. WatchGuard is switching Botnet Blocklist providers

    WatchGuard is switching Botnet Blocklist providers rarroyo Tue, 07/07/2020 - 08:02

    Greetings valued WatchGuard Partners and Customers. For those that are not aware, or even those that just need a refresher, the firebox downloads a list of known malicious Command and Control IP addresses that it blocks. This is commonly referred to as the Botnet Blocklist and is Licensed as part of RED service in the Basic Security package. As part of our commitment to provide the best security to you, a new Botnet Block list is being deployed globally on July 13th. Should you or any of your customers encounter a false positive please add the offending IP address to the Blocked Sites Exceptions list and submit a technical support case.  Thank you to everyone for reading and enjoy the rest of your day.

  3. Fireware 12.5.4 Now Available

    Fireware 12.5.4 Now Available shelm Wed, 07/01/2020 - 08:31
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    WatchGuard has posted Fireware 12.5.4 in the Software Download Center. In addition to various bug fixes, this update introduces a new engine for spamBlocker, and TDR host sensor enforcement to permit a VPN connection via the Firebox. Full details are provided in the Release Notes, which are available here.  

    Key elements of this release:

    • Host sensor VPN enforcement. Now admins can require an active TDR host sensor and required operating system to permit mobile VPN connections back to a Firebox.
    • Improved spam detection efficacy. In this release we are officially transitioning the spamBlocker security service to CloudMark.
    • Improved SD-WAN defaults. Defaults adjusted for latency and jitter to accommodate real-world traffic scenarios.
    • Improved BOVPN reliability. MTU settings for BOVPN virtual interfaces to ensure reliable performance with 3rd parties.  
    • Updated Multi-WAN Defaults. Updated default multi-WAN method to Failover, to better match recommended best practices.
    • Support for DYN DNS in CloudFlare.

    Software Download Center

    Firebox appliance owners with active support subscriptions can obtain the Fireware 12.5.4 without additional charge by downloading the applicable packages from the WatchGuard Software Download Center

    Contact

    For Sales or Support questions, you can find phone numbers for your region online. If you contact WatchGuard Technical Support, please have your registered appliance Serial Number or Partner ID available.

     

  4. Dimension 2.1.2 Update 4 now available

    Dimension 2.1.2 Update 4 now available jvendramin Fri, 06/26/2020 - 13:20
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    We are pleased to announce the availability of WatchGuard Dimension 2.1.2 Update 4. This maintenance release is now available from the Software Download Center, together with Release Notes and update instructions. WatchGuard Dimension 2.1.2 Update 4 provides the following fixes:

    General

    • A warning is generated when attempting to upgrade to future versions of Dimension if the current instance is running an older Ubuntu kernel
    • Added support for database restores to Postgresql v11 and v12
       

    Logging and Reporting

    • Most Popular Domains has been renamed Most Popular Destinations in Per Client Report
    • Added support for new Firebox IPS/Application ID engine
    • Improved IMAP proxy support in multiple reports

    For a full list of resolved issues, please refer to the Release Notes in the Software Download Center.  Note that Dimension 2.2 will be built using the 16.04 Ubuntu kernel. Any Dimension instance running an older Ubuntu kernel will have to redeploy the instance to upgrade to Dimension 2.2. Dimension instances currently running Ubuntu 16.04 will be able to upgrade to the upcoming Dimension 2.2 release through the upgrade mechanism within Dimension. Additional instructions will be provided with the release of Dimension 2.2.
     

    Does this release pertain to me?

    This release applies to all users of the WatchGuard Dimension network security visibility solution.  It is critical that any administrators using WatchGuard Dimension upgrade their solution to 2.1.2 Update 4 to take advantage of the security improvements available in the release. 
     

    Software Download Center

    Firebox and XTM appliance owners with active support subscriptions can obtain this update without additional charge by downloading the applicable packages from the WatchGuard Software Download Center.

     

     

  5. Now Available: Global Exceptions API for Firebox

    Now Available: Global Exceptions API for Firebox sharonli Mon, 06/15/2020 - 10:24
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    Over the past year, we have made a lot of investment to pave the way for partners and customers to have API access to WatchGuard products. Earlier this year we released an API for AuthPoint Authentication and now we are excited to announce that live in production this week is the first Firebox Management API aimed at configuring Global Exceptions.

    Global exceptions are rules that can override the current settings on the Firebox and include:

    • Adding to blocked sites (one of the top use cases!)
    • Blocked sites exceptions
    • Botnet exceptions
    • File exceptions
    • Geolocation exceptions
    • Intrusion prevention service (IPS) exceptions
    • WebBlocker exceptions

    There are several reasons why partners and customers may be interested in having access via API, today to make any changes to Firebox configuration users need to log into and use one of our management systems, whether that is WSM, the WebUI, or WatchGuard Cloud. In certain scenarios, it would be more efficient if configuration changes can be setup from an outside platform, a couple of real examples are partners who built for end customers a mobile app or customer portal, or a MSSP tool used for remote monitoring or professional services automation. MSSP partners who need more flexibility in setting up and changing Firebox configurations, often across multiple customers can benefit from using an API by:

    • Making changes quickly without having to log into a WG management system
    • Building platforms and apps that can trigger actions through an API integration
    • Giving more people the ability to make low impact changes instead of submitting service desk tickets

    This is only the beginning for Firebox Management APIs, in future we will bring onboard policy management as well as APIs for WatchGuard Cloud to manage account hierarchies, devices, reporting, and more.

    Learn more about WatchGuard APIs by visiting our publicly available and centralized API Documentation site.

    Setting up API access is available to all WatchGuard Cloud accounts and a very easy process. For a demo of all the basic API calls required to create and deploy a Global Exception, check out the video below: