WatchGuard Product Update Blog
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Knowledge Base Digest - June 2022
Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in June:
Articles
- Configure a BOVPN virtual interface in Fireware v11.11.x that uses GRE for dynamic routing to a Cisco endpoint
- Geoblocking can block connections to internal networks that use public IP addresses
- iOS device mini browser does not render splash pages when connecting using Wi-Fi Cloud
- Why do L2TP connections from Windows computers fail when the Firebox is behind a NAT gateway device?
Known Issues
- ConnectWise server creates new tickets for reoccurring events after Firebox reboot
- FireCluster with external DHCP closes active connections when address is renewed
- IPS false positive for signature 1133075 SIP Digium Asterisk PJSIP Stack ACK Denial of Service
- Log messages for incomplete connections do not appear for polices with Application Control enabled
- Policy-Based Routing disregards failover configuration when configured with WebUI
- Security mode for an SSID profile cannot be changed with Internet Explorer
- Wireless over-the-air AP300 deployment does not broadcast configured SSIDs on 5GHz radio
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Knowledge Base Digest - May 2022
Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in May:
Articles
- Supervised iOS Devices: Back up and Restore without Losing Data
- Video or voice calls disconnected while on wireless network
Known Issues
- AuthPoint Logon app does not appear in the Apps & Features list in Windows
- Device information does not update when you disable device logging in WatchGuard Cloud
- DNS traffic logging stops after you enable Application Control in a policy
- Firebox fails to use DSA certificates
- Mobile VPN with SSL performance might be slower than expected on some newer Firebox M Series devices
- No Mobile VPN with SSL Client MSI installer available for GPO distribution
- SD-WAN handles zero-routed BOVPN traffic incorrectly in Fireware v12.8.x
New or Updated Video Tutorials
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Knowledge Base Digest - April 2022
Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in April:
Known Issues
- 10G SFP+ interfaces (eth8/eth9) on Firebox M590/M690 do not respond to traffic
- After upgrade to Fireware 12.8, IKEv2 BOVPNs that use VPN failover are unstable
- AP125 loses connectivity and reboots with "Ethernet Stuck. Rebooting device" log message
- BOVPN failover might not work if WAN failover occurs
- Cannot assign a static IP address to a Mobile VPN with SSL client
- Cannot disable TLS 1.1 support in Dimension
- Firebox-DB users and groups unavailable in new policies for cloud-managed Fireboxes
- Firebox networks unavailable in new policies for cloud-managed Fireboxes
- WatchGuard Cloud-managed Firebox deployment failure: unsupported_feature_error:Tor Exit Node Blocking requires Fireware v12.x.x or higher
- WatchGuard Cloud-managed Firebox Deployment Failures
Security Issues
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Knowledge Base Digest - March 2022
Articles
- Cyclops Blink: Information for devices that run in FIPS mode
- Cyclops Blink: Firebox models supported by Fireware v12.7.2 U2, v12.5.9 U2, or v12.1.3 U8
- Cyclops Blink FAQs This article is available in Deutsch, English, Español, Français, Italiano, 日本語, and Português.
- Cyclops Blink: Remediate Firebox Cloud This article is available in Deutsch, English, Español, Français, Italiano, 日本語, and Português.
- Cyclops Blink: Remediate FireboxV and XTMv This article is available in Deutsch, English, Español, Français, Italiano, 日本語, and Português.
- Cyclops Blink: Remediate a locally-managed Firebox This article is available in Deutsch, English, Español, Français, Italiano, 日本語, and Português.
- Cyclops Blink: Tips to rebuild your Firebox configuration This article is available in Deutsch, English, Español, Français, Italiano, 日本語, and Português.
- Cyclops Blink: Recovery steps for XTM 5 and 8 Series devices This article is available in Deutsch, English, Español, Français, Italiano, 日本語, and Português.
- 4-Step Cyclops Blink Diagnosis and Remediation Plan This article is available in Deutsch, English, Español, Français, Italiano, 日本語, and Português.
- FAQs on the Cyclops Blink Botnet This article is available in Deutsch, English, Español, Français, Italiano, 日本語, and Português.
- Devices powered by Firebox PoE ports reboot when Firebox reboots
- Disable SIP-ALG on the Firebox
- Standalone device remains after you add the device to a FireCluster in WatchGuard Cloud
- Wi-Fi in WatchGuard Cloud access point LED indicators
Known Issues
- "Configuration is not valid" error after Logon app installation
- Authentication with AuthPoint fails for FireClusters that run Fireware v12.8
- Connectwise configuration question feature key data not synchronized
- Device name does not update when deployment fails for new cloud-managed Firebox
- DHCPv6 packets are not forwarded between member interfaces of an external VLAN
- Firebox Cloud upgrade to v12.8 breaks SSH keys for CLI access
- FireboxV devices with less than 2GB RAM that run v12.8 might not pass integrity check and fail to boot
- Push notifications not received by newly-installed AuthPoint mobile app for iOS
- XTMv devices with less than 4GB RAM that run v12.1.3 Update 8 might not pass integrity check and fail to boot
New or Updated Video Tutorials
- Upgrade Firebox Firmware
- FireCluster
- Cyclops Blink Detection Tools
- Cyclops Blink Remediation for Firebox XTM Rackmount Devices
- Cyclops Blink Remediation for Firebox M Series Devices
- Cyclops Blink Remediation for Firebox Tabletop Devices
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Knowledge Base Digest - February 2022
Each month we publish numerous new articles and known issues to the WatchGuard Knowledge Base. Here is the new content published in February and early March:
Articles
- Wireless client MAC address randomization and reporting in Wi-Fi in WatchGuard Cloud
- Support automated phone system partner verification
- PCI compliance scan failures and Firebox self-signed certificates
- Known issues for Cyclops Blink detection tools and related features
- Data policy for WatchGuard Cyclops Blink detection tools
- Cyclops Blink: Information for devices that run in FIPS mode
- Cyclops Blink: Firebox models supported by Fireware v12.7.2 U2, v12.5.9 U2, or v12.1.3 U8
- Cyclops Blink FAQs
This article is available in Deutsch, English, Español, Français, Italiano, 日本語, and Português. - FAQs on the Cyclops Blink Botnet
This article is available in Deutsch, English, Español, Français, Italiano, 日本語, and Português. - Cyclops Blink: Remediate Firebox Cloud
This article is available in Deutsch, English, Español, Français, Italiano, 日本語, and Português. - Cyclops Blink: Remediate FireboxV and XTMv
This article is available in Deutsch, English, Español, Français, Italiano, 日本語, and Português. - Cyclops Blink: Remediate a locally-managed Firebox
This article is available in Deutsch, English, Español, Français, Italiano, 日本語, and Português. - Cyclops Blink: Tips to rebuild your Firebox configuration
This article is available in Deutsch, English, Español, Français, Italiano, 日本語, and Português. - Cyclops Blink: Recovery steps for XTM 5 and 8 Series devices
This article is available in Deutsch, English, Español, Français, Italiano, 日本語, and Português. - 4-Step Cyclops Blink Diagnosis and Remediation Plan
This article is available in Deutsch, English, Español, Français, Italiano, 日本語, and Português.
Known Issues
- WSM Cyclops Blink Detector fails to scan devices that run Fireware v12.7.2 U2, v12.5.9 U2, or v12.1.3 U8
- WSM 12.7.2 U2 cannot save a configuration to M290, M390, M590, M690 devices
- Logon app does not show the option to automatically send push notifications to users when they log in
- Firebox Cloud device in AWS does not recognize feature key after upgrade
- Error when non-administrator user runs on-demand system integrity check
- Client hostname does not appear for wireless clients with Apple iOS 15 or higher
- Cannot upgrade Fireware OS from Fireware Web UI, AP firmware, or Trusted CA updates
- AuthPoint wizards do not run or cannot complete
- Authentication to MS-CHAPv2 RADIUS client resources fails when the user name entered does not exactly match the AuthPoint user name
- Authentication column in the Active SSIDs page in Discover shows no data
New or Updated Video Tutorials